Shipping and delivery policy
Shipping and Delivery Policy
At James & Morgan Boston, we strive to deliver your order as quickly and accurately as possible. This document outlines our shipping and delivery policy.
Processing Time
Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.
Delivery Time
The average delivery time is 3 to 10 business days, depending on your location. Please note that delivery may be delayed during busy periods or due to customs procedures.
Shipping Method and Origin
All orders are shipped directly from our supplier in China. Customs duties may apply depending on the destination country.
Shipping Costs
Shipping costs are calculated at checkout and depend on weight, destination, and chosen shipping method.
Shipping Responsibility
Once tracking shows that the package has been delivered, responsibility for the package lies with the customer.
Please ensure that the delivery address is correct. Any address errors must be reported within 24 hours after placing the order.
Contact
For any questions regarding shipping, please contact us at info@jamesandmorganboston.com.